Privacy Policy
At SMSBOOSTING, we value and respect your privacy. Protecting your personal information is a core part of our business responsibility and commitment to you. This Privacy Policy (“Policy”) explains how we collect, use, store, transfer, and protect personal data when you access or use our websites, products, or services. It applies to all SMSBOOSTING platforms and services that reference this Policy.
1. Scope and Acceptance
This Policy applies to all users of our Services, including:
- Customers and prospective customers
- Customers’ end users (direct and indirect)
- Visitors to our websites
- Recipients of our email communications
By accessing or using our Services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and transfer of your personal data as described herein. If you do not agree, please discontinue using our Services.
2. Information We Collect
We may collect personal data you voluntarily provide and data generated when you interact with our services, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Country/Region
- Account credentials (passwords, login IDs)
Examples of collection contexts:
- Service inquiries
- Account registration and management
- Customer support interactions
- Service activation and usage
2.1 Purpose of Processing
We collect and use personal data to:
- Provide, operate, and maintain our services
- Manage accounts and customer relationships
- Respond to inquiries and support requests
- Send service-related notifications and security alerts
We do not use personal data for marketing or advertising without explicit consent.
3. Legal Basis for Processing
Depending on your jurisdiction, our processing of personal data may rely on:
- Consent: When explicitly given for a specific purpose
- Contractual necessity: To provide services you requested
- Legitimate interests: Where necessary, provided it does not override your rights
- Legal obligations: Where required by applicable law or regulation
4. User Rights
You have rights under applicable laws, including:
- Access: Request a copy of personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion/Erasure: Request deletion where permitted by law
- Withdraw Consent: Revoke consent for processing at any time
- Data Portability: Receive your data in a structured, machine-readable format
- Object to Processing: Challenge processing based on legitimate interests
How to exercise your rights:
- Contact us at info@smsboosting.com
- Identity verification may be required
- Requests will be processed within 30 days (or 45 days for CCPA requests)
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and provide service functionality:
- Required Cookies: Essential for site operations
- Functional Cookies: Remember preferences and settings
- Analytics Cookies: Aggregate anonymous usage data
- Advertising Cookies: Only used with your explicit consent
You can manage cookie preferences via the Cookie Management Tool on our website.
6. Data Sharing and Third Parties
We do not sell, rent, or trade personal data. We may share personal data only:
- With third-party service providers under strict Data Processing Agreements
- When legally required (e.g., court orders, regulatory requests)
- To protect vital interests or prevent fraud
All third-party partners are required to implement appropriate safeguards consistent with GDPR, PDPA, CCPA, or PIPL.
7. Cross-Border Data Transfers
Your personal data may be transferred internationally for service provision. To ensure compliance:
- Transfers are made with appropriate safeguards (e.g., Standard Contractual Clauses, Binding Corporate Rules)
- Transfers comply with local laws (GDPR, PIPL, PDPA)
- Consent is obtained when required by law
8. Data Security and Retention
We implement technical, administrative, and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
- Account passwords are encrypted and hashed
- Access to data is limited to authorized personnel
- Data is retained only as long as necessary for the purpose collected or to comply with legal obligations
9. Minors
Our Services are intended for users 18 years or older.
- We do not knowingly collect personal data from minors without verified parental consent
- Any data collected without consent will be deleted promptly
- Parents/guardians may contact us to review or remove a minor’s personal data
10. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be notified via:
- Prominent website notices
- In-service notifications
- Direct email to affected users
Continued use of our services after updates constitutes acceptance.
11. Contact Us
For privacy inquiries, feedback, or to exercise your rights:
- Email:info@smsboosting.com
- Response time: within 10 business days after verification